Privacy Policy
Learn how your data is collected, why we use it, and the measures we take to keep it secure.
Types of Data Collected:
Personal Identification Information (Name, email address, phone number, job title, company name)
Business Information (Project requirements, specifications, consultation details)
Technical Data (IP address, browser type, device information)
Usage Data (Website interaction, pages visited, time spent)
Methods of Data Collection:
Directly provided by users through contact forms and service requests
Automatically collected through our website
Third-party sources, as applicable
The collected data is used for:
Providing and delivering our automation services
Customer support and communication
Marketing and promotional activities (with consent, which can be withdrawn at anytime)
Analysing and improving our services
Legal compliance and security purposes
You have the right to opt out of receiving marketing emails from us at any time.
To unsubscribe from our promotional emails, simply click the "Unsubscribe" link located in any marketing email we send you. Your request will be processed immediately, and you will be removed from our marketing list within 48 hours.
Please note that even after unsubscribing from marketing emails, you may still receive:
Transactional emails related to purchases or services you've requested
Updates necessary to provide our services
Responses to enquiries you've submitted
With Consent: We may share data with third parties when we have explicit consent from the user.
For External Processing: We provide data to trusted service providers (cloud hosting, payment processing, analytics) based on our instructions and in compliance with our Privacy Policy.
For Legal Reasons: We may share information if required by law or if necessary for security, legal compliance, fraud prevention, or in the event of a business transaction.
We implement robust security measures to protect your data against unauthorised access, alteration, disclosure, or destruction, including:
Encryption of data in transit and at rest
Role-based access controls and multi-factor authentication
Data breach response plans
Regular staff training on data protection
As governed by the UK GDPR and Data Protection Act 2018:
Users have the right to access, correct, delete, or restrict use of their personal data
Users have the right to object to processing and the right to data portability
Consent can be withdrawn at any time
We will respond to requests within one month
We retain personal data only for as long as necessary for the purposes set out in this policy:
Client Data: One year following termination of services
Website Analytics: One year from last interaction
Financial Records: Six years (UK tax and accounting compliance)
Marketing Data: Until consent is withdrawn
Backup Data: Up to three years before secure deletion
If we transfer your personal data outside the UK or EEA, we ensure adequate protection through adequacy decisions, Standard Contractual Clauses, and technical security measures.
Our website uses cookies to enhance your browsing experience, analyse website traffic, and understand user behaviour. You can control and manage cookies through your browser settings.
We may update our Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on our website with a revised 'Last Updated' date.
By using our website or services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website.
If you have any questions or concerns about our privacy practices, please contact us at tom@aphexautomate.io
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).